Popstar Concert Platform

Product

A product roadmap desigend for a world-renowned popstar that is able to host 30 million concurrent users signing up for concert raffle tickets.

CLIENT
World Renowned Popstar
YEAR
2023
COMPANY
Thoughtworks

Role and Responsibilities

I was brought onto the team to perform as a Senior Business Anlayst and shadow the primary Product Manager on the team whilst contributing technical expertise given my background in software engineering.

My responsibilities included facilitating technical requirements gathering workshops, corresponding and maintaing a close relationship with the client, and leading the engineering and QA team in cocreating technical architecture solutions and roadmaps.

Process and Approach

As the project was largely discovery-based, there was tremendous throughput required by the team as requirements and expectations of the project changed frequently based on stakeholder and customer needs. Stand-up was held twice a week and co-led by the product manager and I.

We initially received the prompt for the product's requirements and began further digging and redefining what the solidified requirements were by conducting over 8 workshops with all the stakeholders involved. This fostered cross-functional collaboration and produced an in-depth understanding of the technical architecture and the overall design of the product.

Results

  • The website's technical architecture accomodated 30+ million user raffle submissions concurrently storing their data and randomly selecting winners
  • The time-to-market for a highly involved product was reduced by 30% due to the weeks of workshopping and product research that took place